FAQ
How Do I Place An Order?
Just add items to your basket and proceed to checkout.
Please email me at twisted.pixie@live.co.uk with any questions or requests for personalisation or questions about commissions
Payment and Shipping
Jewellery will be presented on a handmade display card and with a handmade paper bag for safekeeping. All items will be secured for posting in a padded envelope. I will post within three days using second class post. If you require other postage or payment options, please contact me.
Secure Ordering & Payment Options
Paypal allows you to pay securely with your Paypal account, debit or credit card. Please contact me if you would like to pay by bank transfer.
Returns & Refunds
I have a 'no quibble' return policy, but will not refund postage costs unless the item is faulty.
Privacy Policy
I won't retain your details unless you ask me to. I will never pass on any information about you to a third party without your express permission.